This privacy policy (this “Privacy Policy”) tells you about the information that RISE Clothing LLC (“RISE,” “we,” “us” or “our”) collects in connection with the operation of its website, www.riseclothing.com (the “Site”), how the information is used and how you can access and correct certain information that we may collect.

Please note that this Privacy Policy applies only to information collected from you by RISE Clothing via the Site and does not apply to information obtained or disclosed in offline correspondence or through other personal contacts with Rise representatives. Further, the Site may contain links to other entities’ websites that are not controlled or operated by Rise. This Privacy Policy does not apply to such third party websites, and Rise is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information such parties or visiting such third party websites.

This Privacy Policy is effective as of November 9, 2010.

Collection of Your Information

You can access some areas of the Site without submitting any personally identifiable information. RISE Clothing collects personally identifiable information only if you choose to complete the online forms to contact us, request information or assistance through the Site, or make a purchase. The personally identifiable information that Rise collects through these portions of the Site includes your name, username, password, email address, address and telephone number, credit card information, and any other personally identifiable information that is necessary to process and fulfill an order or to respond to your inquiry. You represent and warrant that you have the right and authority to provide any information provided by you. RISE may also collect certain non personally identifiable information in connection with the operation of the Site, including IP addresses, browser or operating system information, data on advertisements or links on which you click, and the websites that you visit before or after you visit the Site. Such information is maintained by RISE or service providers acting on behalf of RISE.

Protection of Your Information

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, RISE Clothing uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Site. Credit card information is transmitted via a secure site to our credit card processor. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Site may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by RISE, please contact us at info@riseclothing.com.

Use of Your Personally Identifiable Information

Upon our collection of your personally identifiable information, RISE Clothing may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:

  • To provide any requested information, products or services;
  • To troubleshoot problems with the Site;
  • To customize your experience or homepage on the Site;
  • To enforce our Terms of Use or comply with this Privacy Policy; or
  • To contact you with more information about Rise and its products and stores.

Personally identifiable information collected on the Site will be stored and processed in the United States.

Disclosure of Your Information

We may disclose your personally identifiable information to our subsidiaries or affiliates and to third party partners whom we occasionally hire to provide services on our behalf, including credit card processors, our ecommerce warehouse, support services, website services, delivering promotional materials, answering customer questions about our services and new services. Rise will only provide those third party partners with the personally identifiable information they need to deliver the services to us and/or on our behalf, and they will be contractually prohibited from using that information for any other purpose. In the event that RISE is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of RISE’s assets, your personal information may be transferred to the other party in such transaction.

RISE reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, RISE reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of RISE, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the Rise’s products and/or the Site.

Retention of Your Personally Identifiable Information

The personally identifiable information that you provide will be stored and maintained by RISE until you instruct us otherwise, or, in RISE’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.

Children’s Privacy

RISE recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. RISE does not target its services or this Site to children under 13. RISE does not knowingly collect personally identifiable information from children under the age of 13.

Choice and Opt-Out Preferences

RISE does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further e mail communications from RISE (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by RISE. If, at any time, you prefer not to receive any other form of communication from RISE, you will have the ability to unsubscribe from such communications by contacting us at: info@riseclothing.com.

Access and Accuracy

RISE will use commercially reasonable efforts to provide access to your personally identifiable information if you request such access in writing submitted to privacy@riseclothing.com. RISE reserves the right to deny access to your personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people’s privacy, (c) when such access is cost prohibitive, (d) to protect Rise’s rights and property, and (e) when such requests are frivolous or made in bad faith. If you believe that the personally identifiable information maintained by Rise about you is inaccurate or incomplete, you may notify RISE in writing describing in details any inaccuracies or omissions, submitted to: info@riseclothing.com. Following receipt of such a properly submitted written notice, RISE will, within a reasonable time period, use commercially reasonable efforts to, in its sole discretion, either: (y) amend or correct your personally identifiable information to reflect corrected or additional information provided by you, or (z) in connection with your personally identifiable information, make note of any claimed inaccuracies or omissions reflected in the notice submitted by you.

Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site.  Our business changes constantly and our Privacy Policy may change as well.  You should check the Site to see recent changes.  Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.  We will not materially change our Privacy Policy to make it less protective of customer information collected in the past without the consent of affected customers.

Welcome to the RISE Clothing Co. (“RISE”)website,  (the “Site”). The Site is provided as a service to our customers. Please review the following terms and conditions of us, which govern your use of the Site (the “Terms”).

Site Transactions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Right to Change Sites

We reserve the right, at any time in our sole discretion, to modify, suspend or discontinue the Site or any service, content, feature or product offered through the Site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.

Site Contents

Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by RISE and other trademarks appearing on the Site are the trademarks of RISE Clothing Co. and/or its subsidiaries.

The Site and the Contents are intended solely for personal, non-commercial use. You may not download or copy the Contents and other downloadable materials displayed on the Site for your personal use. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site.

Unless otherwise specified, the Site and the Contents are intended to promote RISE’s products and services available in the United States. The Site is controlled and operated by RISE from its offices in Dallas, Texas and Cincinnati, Ohio.

User Comments, Feedback, and Other Submissions

RISE is pleased to hear from users and welcomes your comments regarding our products and services. RISE’s company policy does not allow us to accept or to consider creative ideas, suggestions, proposals, plans, or other materials other than those we have specifically requested. We hope that you will understand that the intent of this policy is to avoid the possibility of future misunderstandings when projects developed by RISE’s employees and agents might seem to be similar to creative works submitted by users. Accordingly, while we value your feedback, we must ask that you do not send creative ideas, suggestions, proposals, plans, or other materials for our business. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that Rise may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to RISE. RISE is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. RISE has the right but not the obligation to monitor and edit or remove any Comments.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead RISE or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. RISE takes no responsibility and assumes no liability for any Comments posted by your or any third party.

Personal Information Submitted Through the Sites

Your submission of personal information through the Site is governed by our privacy policy, which can be reached by clicking on the “Privacy Policy” link located in the footer section of the Site (the “Privacy Policy”). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Copyright Complaints

RISE respects the intellectual property rights of others, and we ask you to do the same. If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our Site, please provide RISE’s designated agent the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Site, and information reasonably sufficient to permit RISE to locate the material.
  • Information reasonably sufficient to permit RISE to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright and/or trademark owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Product Information

The prices displayed on the Site are quoted in U.S. Dollars.  Certain products may have limited quantities and are subject to return or exchange only through the Site according to the Rise return policy.

Return Policy

Unwashed or unworn merchandise may be returned to RISE Clothing Co., 1133 South Madison Avenue | Dallas, Texas 75208 within 14 days of receipt for an exchange or refund. All garments are subject to inspection. Shipping costs are not refunded.

Please use the most economical shipping method when returning a garment to us. You will be responsible for shipping your return. Shipping costs are non-refundable. Please use a traceable shipping service for your return.

Returns and exchanges will only be accepted with a completed return form found on the FAQ page of the website. Follow the easy steps, print the final page and include it in your return box. All returns must have the invoice in order to process the return. Please be aware that headwear cannot be returned or exchanged at any time.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).


We have made every effort to display as accurately as possible the colors of our products that appear at the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Links to Other Web Sites and Services

The Site may contain links to other Web sites that are not under the control of RISE. RISE has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Site’s users.


The materials on the Site are provided “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. RISE expressly disclaims any duty to update or revise the materials on the Site, although RISE may modify the materials at any time without notice. Your use of the Site is at your sole risk, and you assume full responsibility for any costs associated with your use of the Site. RISE shall not be liable for any damages of any kind related to your use of the Site.


You agree to defend, indemnify and hold RISE harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.

Choice of Law

These Terms shall be construed in accordance with the laws of the State of Texas, without regard to any conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively by the state and/or federal courts of the State of Texas, Dallas County. The waiver of any provision of these Terms shall not be considered a waiver of any other provision or of RISE’s right to require strict observance of each of the terms herein. If any provision of these Terms is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. These Terms constitutes the entire agreement between us relating to your use of the Site.

Questions or Comments

RISE Clothing Company welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to info@riseclothing.com.